Colonial Subaru
200 West Street Road
,
Feasterville, PA 19053
- Sales: (888) 799-0219
- Service: (888) 589-4939
- Parts: (888) 902-2483
Tires for Life With Every New Car!
200 West Street Road
,
Feasterville, PA 19053
Tires for Life With Every New Car!
Click on one of the people below to find out more information.
Karen Byrd is our General Manager and Credit Expert at Colonial Volkswagen Subaru with over two decades of automotive experience in sales, financing and dealership management. Her strong knowledge of the market and sales department financials have allowed Karen to effectively manage of all sales personnel. Over the last seven years Karen has been able to build strong and long-lasting relationships with Colonial's customers. In every aspect of her job, Karen upholds only the highest of ethical standards. One of Karen's favorite phrases is, "my favorite type of customer is a well informed customer."
Before rejoining Colonial in 2007 Karen acquired her knowledge, experience and understanding of credit while working with one of the areas largest volume dealers in special finance sales. During this period she developed long lasting industry relationships with various lenders across the credit spectrum. Later she advanced to executive management and attended GM University of Automotive Management where she completed training and certification in dealership operations management.
Erica Kopp has been a Credit Solution Specialist with Colonial VW Subaru since October of 2011. Erica takes pride when it comes to helping customers financially secure the car of their dreams. As a Credit Solution Specialist she also helps customers by providing appropriate added options and packages based on individual automotive needs and driving habits.
Through working in the automotive industry for over 10 years, Erica has gained extensive knowledge of the car buying process and financing department. Erica started in sales then advanced to New and Used Car Finance Manager, New Car Sales Manager and Internet Manager. This job diversification allowed her to have a better understanding of all of the components that help achieve two goals, the happiness and satisfaction of the customer! When completing a deal, Erica's always ensures the customer is well informed, comfortable and satisfied. This commitment to customer satisfaction has led to repeat business and referrals for the dealership.
Erica received her education from Bucks County Community College in 1996. In her free time she enjoys being with her husband, Mark, their two children Cate and Reagan and her German Shepherd, Uma. Her passions besides being the best mom she can be include gardening, cooking and interior decorating.
